Information regarding the processing of your personal data

This Privacy Policy was posted on 22.11.2023.

Welcome to, a website owned and administered by the company with the company name «GRECOMAP ΤΟΥΡΙΣΤΙΚΟΣ ΟΔΗΓΟΣ Ο.Ε.» and distinctive title «GRECOMAP», having its registered seat at 7, Karatasou Str, Thessaloniki, Greece, under registration number 143439306000 and VAT number 800868294, Greece [«we», «us», «our», «GRECOMAP»].

Use of our website (hereinafter the “Website”) is subject to the Terms of Use and to the present Privacy Policy & Trackers Policy (e.g. Cookies), hereinafter both Privacy Policy & Trackers Policy are referred as “Privacy Policy”. Privacy Policy has been updated to ensure compliance with the EU General Data Protection Regulation (GDPR) and Law 4624/2019.

Via the use of our website you unconditionally declare that you have reviewed, understood, and accepted all terms included in the Terms of Use and the Privacy Policy. If you do not agree with any of the terms included in the Terms of Use and/or the Privacy Policy, you must refrain from browsing and using the Website and its services.

The Privacy Policy may be amended from time to time, whenever needed, without prior notice to you. The amendments will apply on the date they are published in Website. We encourage you to regularly review the Privacy Policy, as your continued use of our Website implies that you have accepted such amendments.

If you do not agree with the use of your data according to Privacy Policy, please stop using the Website.

GRECOMAP is committed to respecting and protecting your privacy. This Privacy Policy describes how GRECOMAP, as controller within the meaning of GDPR, collects and processes the personal data and other information of you, the users of our website, and how our website uses cookies and other identification technologies.

This Privacy Policy explains:

1. Who we are and how to communicate with us

2. Types of data we collect for you, how we collect them & how we use them

Data we collect directly from you

Data we collect using cookies and other tracking technologies

Data we collect by third parties

Anonymized and statistical data

3. Types of data we share with third parties

Service Providers

Other recipients

International transfers of data

4. How we use cookies and other tracking technologies (trackers)

Types of trackers

How do I change my trackers’ settings?

5. Legal basis for the processing

6. How long do we keep your data

7. How we ensure your data security

8. Your rights

Right to lodge a complaint with the Authority

1. Who we are and how to communicate with us

GRECOMAP was established in 2017 and aims to promote Greek tourism and travel-related products and services. You can find more information for GRECOMAP here.

The Website offers to users a comprehensive information for destinations and experiences in Greece and provides them the possibility to organize their trip, using internet search services for accommodation, transportation, and sightseeing. It also offers the possibility to connect with more than one online booking services.

If you have any doubts or queries regarding this Privacy Policy or if you want to exercise any of your rights included herein below, in chapter “Your rights” of this Privacy Policy, you may contact us by sending a letter in the following address: 7 Karatasou Str, Thessaloniki, Greece, or an e-mail at

Links to third parties’ websites

The Website contains links to websites, platforms and/or applications, to which GRECOMAP does not control (hereinafter “Third Parties’ Websites”), such us websites of tourism businesses, websites providing information on transportation, tourism sites etc. The Privacy Policy does not cover information collected from Third Parties’ Websites, which are visited by you through links that are found in the Website. The previous mentioned Third Parties’ Websites have their own Privacy policies and their own terms and conditions of use. We recommend reading the previous mentioned Privacy policies and terms and conditions before your navigations and/or use of Third Parties’ Websites.

2. Types of data we collect for you, how we collect them and how we use them

When you visit the Website and when you contact us, we may collect and process certain personal data of you in order for you to be able to benefit from the functionalities and services offered via the Website and also in order to understand the need for our services and to improve the way we operate.

These data might also contain “personal data”, meaning any information related to you as an identified or identifiable natural person, i.e. as a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

The Website is not intended for use by minors (under 18 years old). We do not collect knowingly personal data related to minors.

Data we collect directly from you

Most of the personal information we process are provided directly by you.

We collect some of your personal data for communication purposes, such as to answer your requests for information and to better understand your expectations and needs.

More specifically, when you use the “Contact Us” form of our Website, we collect and process information about you that you directly provide to us, which may include: name, email address, country, the reason for your communication and the content of the communication that you address to us. We will use this information to communicate with you.

When you register to receive Newsletter, we collect and process information about you provided by you, by filling in the relevant form in section “NEWSLETTER”, which include name and email address.

Data we collect using cookies and other tracking technologies

We also use cookies and other tracking technologies and we may collect information about how you use our Website, technical data including data and time of access, data volume transmitted, status of transmission, browser type, version and language, browser plug-in types and versions, your internet protocol (IP) address, operating system and interface, time zone setting and location and profile data, including your referral website, pages you visit, actions you take, patterns of page visits and information from forms you fill in.

Based on your prior consent, we may use your data in order to deliver advertising relevant to you based on the use of cookies. For further details on this and how to opt-out of such processing, please see the 'How we use cookies and other tracking technologies (trackers)' section of this Privacy Policy.

Data we collect by third parties

We receive some of the above-mentioned technical data from analytics providers such as Google.

Anonymized and statistical data

We may process anonymized and statistical data, for any purpose, especially for statistical reasons and for the improvement of the provided services-information of the Website. While such data may be derived from your personal data, these are not considered personal data as such data does not directly or indirectly reveal your identity (e.g. we may aggregate your usage data to calculate the percentage of users accessing a specific website feature);

We do not knowingly collect or process any special categories of personal data about you through our Website (“sensitive” personal data), e.g. information about your health, race or ethnicity, religious or philosophical beliefs, sex life, etc.

3. Types of data we share with third parties

Service Providers

GRECOMAP may engage external/third parties as service providers, who act as data processors of GRECOMAP, to provide certain services to GRECOMAP, such as, website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may process your personal data.

Other recipients

GRECOMAP may transfer, in compliance with applicable data protection laws, your personal data to courts, law enforcement agencies, governmental authorities and legal counsels.

In case of a corporate merger or acquisition of GRECOMAP with another legal entity, personal data may be transferred to the third parties being involved in the merger or acquisition (e.g. the previous mentioned legal entity, legal counsels, and auditors.)

International Transfers of Personal Data

GRECOMAP transfers personal data in accordance with applicable laws. To the extent that, in the context of and for the needs of the above-mentioned purposes, if your personal data need to be transferred outside the EU, such data transfer will take place in accordance with applicable law and GRECOMAP will ensure an adequate level of data protection. By way of entering into appropriate data transfer agreements based on Standard Contractual Clauses, which are accessible upon request at, or taking other measures to provide an adequate level of data protection, GRECOMAP establishes or confirms that all data recipients will provide an adequate level of protection for your personal data.

4. How we use cookies and other tracking technologies (trackers)

GRECOMAP may collect identification details of Website’s users, using related technologies, such as cookies and other trackers.

The Website uses trackers, therefore when you visit the Website, a tracker may be installed in your device. Τrackers are techniques such as: HTTP/S cookies, flash cookies, local storage in HTML 5, identification via the footprint of your device, identification marks created from software (for advertising purposes or not: IDFA, IDFV, Android ID κ.λπ.), material identification marks (MAC address, serial number, or other equipment identifier), etc.

The use of trackers allows GRECOMAP to recognize your device, gather information about your usage patterns when you navigate our website, store some information about your preferences or past actions, improve your online experience and enhance your personalized experience. Moreover, it allows the automatic collection of information of locations you visit and links of third parties’ websites, which you may choose via the use of our Website.

Trackers may also be used to provide advertising tailored to your interests on websites you visit and to analyse the effectiveness of such advertising.

You can manage your browser to be warned for the use of trackers in specific services. Specifically, you can manage your browser in not accepting the use of trackers in some cases or in any case. In case the visitor/user of specific services and webpages does not wish the use of trackers for his/her identification, he/she cannot have access to such services. Specifically, you can opt in or out of trackers at any time – except strictly necessary trackers (these are used to help make our Website work efficiently) and you can delete trackers, e.g. cookies installed on your device at any time, prevent new cookies being saved and receive notification before installation of a new cookie by configuring your browser software.

When certain types of trackers require your prior consent to be installed and used, you are asked through a relevant banner. If you choose not to enable or delete certain cookies, you will still be able to browse our website, but it will restrict some of the functionality of our Website. In other words, when you opt out of trackers, e.g. cookies, this could influence your experience in our Website and the services we may offer to you.

Types of trackers

We may use ‘persistent’ trackers as well as 'session-based' trackers. A 'persistent' tracker will be saved on your device, is not deleted automatically when you close your browser and will remain for a period set for that tracker. On the other hand, a 'session-based' tracker is allocated only for the duration of your visit to our Website and automatically expires when you close your browser.


GRECOMAP trackers (first-party):

Google Universal Analytics - used to calculate visitor, session, and the site’s analytics reports:

  • _gat – retention: per session
  • _gid – retention: 1 day
  • _gat – retention: 940 days

Third Party Trackers:

  • VISITOR_INFO1_LIVE – retention: 180 days
  • YSC– retention: per session


How do I change my trackers’ settings?

Most web browsers allow some control of most trackers, e.g. cookies, through the browser settings. To find out more about cookies, including how to see what cookies have been set on your device, you can visit:, or, or

Find out how to manage cookies on popular browsers:

5. Legal basis for the processing

We will only process your personal data when the law allows us to, that is, when we have a legal basis for processing. Οn a case per case basis, we may carry out the processing of your personal data on the following legal basis:

  • You have provided your consent to the processing of your data for one or more specific purposes (e.g. when you register for receiving our newsletter, for the installation and use of certain types of trackers);
  • The processing is necessary for compliance with a legal obligation to which GRECOMAP is subject to (e.g. in case access to your personal data is required by a competent judicial authority);
  • The processing is necessary for the purposes of the legitimate interests pursued by GRECOMAP (or those of a third party), provided that your fundamental rights do not override such interests; such legitimate interests include:

(a) monitoring in order to ensure the efficient and secure running of the website and fraud and misuse detection and prevention;

(b) the improvement of our services and our Website;

(c) monitoring how our Website is used, e.g. via data analytics, to help us improve the layout and information available on our website, our services, marketing, and customer relationship.

Not providing your personal data may in certain cases result in disadvantages for you, e.g. we may not be able to provide you with a service, or respond to your request, or provide you with marketing that we believe you would find valuable.

We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you.

6. How long do we keep your data

Generally, we retain your personal data for as long as needed by legislation, depending on the purpose and type of processing.

Specifically, your personal data will be retained for as long as necessary to fulfil the purposes we collected them for, e.g. for as long as necessary to provide you with the functionalities of our Website and the services requested. Once the data processing purpose is completed, we will either delete your personal data or anonymize your personal data, unless statutory retention requirements apply.

For further details regarding the period we retain the cookies, please see the ‘How we use cookies and other tracking technologies (trackers)' section of this Privacy Policy.

7. How we ensure your data security

Considering the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing.

8. Your rights

Pursuant to the applicable data protection law you may have the following rights for the protection of your personal data:

Right of access

You may contact GRECOMAP to explain to you if and which data retains for you, as well as the way we process such data. You may also request a copy of your personal data which GRECOMAP retains for you.

Right to rectification

If you believe that your data are not accurate or need to be updated, you have the right to obtain the rectification of inaccurate personal data and to have incomplete data completed.

Right to erasure

Under certain circumstances, e.g. the personal data are no longer necessary, you withdraw consent, the data have been unlawfully processed, you have the right to obtain the erasure of personal data.

Right to restriction of processing

If you believe that your data are not accurate or their processing is unlawful or you think that GRECOMAP does no longer need your data or you have objections to automated processing, you have the right to obtain the restriction of processing.

Right to object

You have the right to object to processing of your personal data from GRECOMAP on grounds relating to your particular situation, unless, among other reasons, if there are compelling and legitimate grounds for the processing which override your interests, rights and freedoms. You also have the right to object when a decision concerning you is based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you (the law provides exceptions which apply).

Right to data portability

You have the right to receive the data concerning you in a structured, commonly used and machine-readable format, as well as the right to transmit those data to another entity (controller), indicated by you to GRECOMAP.

If you have provided your consent with regard to specific collection, process and use of your personal data (e.g. to receive communication for direct marketing of products and services), you may withdraw that consent at any time. The previous mentioned withdrawn of consent applies only for the future.

You can find more information regarding your rights in the Hellenic Data Protection Authority’s (HDPA) website here.

To exercise your rights please contact GRECOMAP by the means described in the “Who we are and how to communicate with us” section.

Right to lodge a complaint with the Authority

We inform you that you have the right to lodge a complaint with the HDPA for issues regarding the processing of your personal data. HDPA is seated in Athens (Kifisias Avenue, 1-3, 115 23). With regard to HDPA’s competency and the submission of a complaint, you may visit HDPA’s webpage (

GRECOMAP may amend this Privacy Policy from time to time, for reasons of compliance to regulatory changes and for operational purposes.

Updated issues of the current Privacy Policy shall be posted in the Website with a date indication, in order for you to know which is the most recent updated version.

This Privacy Policy was posted on 10.07.2020.